First order arrived. Slightly annoyed, not as bad as Soylent, not as good as Huel. We'll see when it comes down to the actual product.
So lets start off with the order:
13 standard bags and what was supposed to be 3 shaker bottles and a free scoop. One of the bottles I paid for, was not in the order (Used code for free scoop/shaker for a total of 3 bottles), the other had been damaged (cracked in shipping, but might still be usable.) So overall, 13 bags of food, a scoop and a single shaker bottle.
The box was this long/tall shape with everything shifted to the bottom 1/3 of the enormous parcel. 13 bags rest at the bottom facing all in random directions, from horizontal, to crumpled, to upside down relative to the box's orientation. 2 shaker bottles sat on top of the bags and the scoop somewhere thrown between the bags. Lastly, 6 tubes of those air pockets were placed in, and they had no purpose, as the box was only filled about 2/3 with the air pockets.
Luckily, the only thing damaged was one shaker bottle, and none of the bags were burst open (like how soylent loves to ship their powders, leaking and bursted open, but that's another story and why i'm not drinking soylent.)
A post from 2019 had a response from staff saying updated shipment care/packaging was in the works. Something of the tune of a box in a box (which didn't work well for my cancelled Soylent Subscription) but perhaps would've worked better for a shipment being sent to California, USA. The box came pretty close to bursting open, pretty flimsy/soft box that was shoved around so much in shipment, that it became more akin to an envelope.
Overall, for a nearly $1000 per year subscription from me to you, Queal; this was not the best first impression, not worst, but i'm curious of what the hype is. Guess we'll see how I like it compared to my prior experiences with Jimmy Joy, Huel and Soylent, this one is supposed to blow them out of the water, so I have pretty high expectations.
Awesome Apple Pie Standard × 2
Cool Chocolate Standard × 5
Morning Macchiato (added caffeine) Standard × 1
Super Strawberry Standard × 1
Smooth Vanilla Standard × 1
Chocolate Hazelnut Happiness Standard × 2
Cookies and Cream Standard × 1