Queal steady bags still badly sealed

[david]

There was a forum thread a while ago about this topic and Queal management promised that action would be taken.
I can report that since then and even in my most recent subscription delivery some bags are still very shoddily sealed. Mostly sealing too low so that the tear line is above the lower edge of the seal meaning that I have to find some scissors to open it. However much worse I have just found a bag that was sealed on a slant so that one end was not even closed.

[SilentException]

I think the proper word would be 'sloppy'. I actually always use scissors to open up the bags so I haven't noticed the issue you mentioned. But I've had three shipments with one or two bags having a hole on the bottom edge instead. Something's gotta give

[Kilazur]

I can confirm that. Most of my bags are sealed that way. It's not a big deal, but it's still moderately annoying.

I tend to rip it with much more force and low angle to make up for it, which usually does the trick by leaving at least one small part of the seal opened properly, allowing me to open the rest easily.

But when it does not work, yeah, back to the scissors.

[Onno_Queal]

Hey guys, sorry to hear about this!

Next time you come across a sloppily sealed bag, please take note of the batch code on the bag, and send us an email at support@queal.com.

We can use that information to get to the bottom of this issue.